At Vitolume, your satisfaction is our priority. If you're not fully happy with your purchase, we're happy to offer returns and exchanges in accordance with the following conditions. 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return and refund, your item must be in the same condition in which you received it — unused, undamaged, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@vitolume.com. If your return is accepted, we will provide you with the return address and further instructions. Items sent back to us without first requesting a return will not be accepted.

Please note, return shipping charges are the responsibility of the customer unless the return is initiated due to a product fault or fulfillments error. We advise selecting a traceable shipping option to mitigate the risk of lost returns

 You can always contact us for any return question at

 info@vitolume.com.